What's included
- •A pre-work questionnaire and a guided session with the people who run the operation: processes, bottlenecks, current tools and goals.
- •An opportunity map scored by impact, difficulty, urgency, data availability and operational risk.
- •Prioritization of three concrete use cases: automation, agents, documents, content, sales or support.
- •A ballpark investment and impact estimate to decide what's worth piloting first.
- •A 30-to-90-day roadmap with initial scope, deliverables, owners and success criteria.
